Florida Customers To Get Refund From Verizon Wireless
June 25, 2009
Florida Verizon and Alltel cell phone customers who were billed for ringtones, wallpaper and other content they believed was “free” are eligible for up to a total of $30 million in restitution under an agreement announced Wednesday by state Attorney General Bill McCollum.
Chuck Hamby, Verizon’s Florida spokesman, said the company would set up a website soon detailing how to apply for the refund. Applicants must state they did not authorize the content to be charged to their bills. State officials based their potential payout estimate on the fact that Verizon made $24 million and Alltel $6 million on the sale of mobile content in Florida from January 2005 through December 2008. The Attorney General’s Office said Verizon had “cooperated fully” with the agency’s investigation of services peddled by third-party companies, usually over the Internet, that had contracts with wireless carriers allowing them to bill customers through their phone statements. State officials said Wednesday the office was continuing to investigate similar practices at T-Mobile and Sprint/Nextel.
Verizon also agreed to pay $1 million, and Alltel $500,000, to the Attorney General’s Office for fees and investigation costs.
Entry Filed under: Consumer Tips and Information. Tags: refund from verizon, verizon refund, verizon refund in florida, verizon ringtone refund, wrongly billed for ringtones from verizon.
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